Orders may be submitted online using the place an order link on the left. You can also fax your order with map to 888-685-1495 All orders must be accompanied by payment and shipping information. Please enclose a map, cross street and sufficient location details. trstexas.com will not be responsible for inaccurate site locations due to incorrect or incomplete information. Please help us keep our prices low by adhering to these rules. You will be contacted only if there is a problem with your order.

All TRS orders must be accompanied by payment information. Valid forms of payment are Visa, MasterCard, American Express. If you are ordering online, the transaction will take place on our secure servers, and the payment will be taken after the report has been completed and shipped. All prices are plus applicable tax. If you are faxing the order and do not feel comfortable faxing credit Card Information, Write "Please Contact" in the payment area and a representative of TRS will contact you before processing the order. In order to set up an Account with TRS, please contact us directly at 512-708-1880.

You should receive an e-mail confirmation shortly after placing you order. If you do not, we may not have gotten your request. You can double check by using the "My Orders" link when you log into your account. This will show the status of all the orders your company has placed for the current year.

Fax them to 888-685-1495 or e-mail them to customer_service "at" trstexas.com

You can contact Customer service Between 9:00 am and 5:00 pm CST via phone at 512-708-1880 or toll free 800-479-9228. Online Assistance is available 24 hours a day by e-mailing customer_service "at" trstexas.com

All payment information is transferred via our secure server. The information is encrypted, and remains on secure servers. If you have any concerns about the security of your data, please contact us at security "at"" trstexas.com .

We respect your privacy. We will not sell or abuse in any manner the information you provide. If you have questions about the privacy if your information, contact us.

It is possible. We generally ask that all new customers pay via credit card for at least 30 days. After this "trial period" you will be eligible to set up an account with TRS. Please call and request a credit application, and fill it out fully.

Yes. When you have signed up as a user, you can log in to your account and there is an option to add users to the account. The added users can have a different shipping address, payment information. All the "sub" users will share the login information of the master account. If you would like the user to have a separate login and password, you should set up a separate account.

If you and log in to your account, you will be able to change your account details. If you are trying to modify a "Sub-User" account, you can do it from the order page.

In some cases the project area you have is so large that we must charge more. Please provide us a detailed map of the area as well as any other pertinent information so we can provide a cost estimate. We will try our best to give you approximate coverage and turn around time.

How we deal with large sites depends on a couple of factors: First the layout of the subject property and secondly the photos covering the area. We also take into consideration what you are trying to do and we come up with a way of handling just about any size site. We have been doing this a long time, and are very good at finding solutions that are not only efficient but also cost effective.

Aerial coverage can be very site specific. Each flight line is different and so the only way we can tell you for sure what will cover your site is to do a site specific search. For this reason we offer a FREE HISTORIC AERIAL COVERAGE REQUEST FORM .

When you submit this form we will do a search for coverage of your property and return a list of years available. If you have something specific you are looking for (either a date range or a physical landmark) please let us know. If we have that information it can aid us in returning relevant results for your specific case.

In most cases yes, but usually not much detail beyond that. You will be able to identify there is a strucure there for instance, but you would not be able to see if there was construction going on or an antenna on the house.

If there are trees covering your house you will probably not see the house very well if at all....

Resolution is the dots per inch the original image was scanned in at. In most cases our imagery was scanned at 600- 1200 dpi.
This does not mean that the clarity is the same on each of the photos. This is because the photos in our collection were all flown at different altitudes and captured with different lenses. This will affect the quality of the image and in some cases resolution is irrelevant. We always try to match the best quality image to the purpose.

Probably not but it is not totally out of the question. The best way to tell for sure is to let us do a search and see what the image quality looks like for your area.

Fill out the HISTORIC AERIAL REQUEST FORM and let us know what you are looking for specifically and we will advise you whether we think our collection will be helpful for your application.

If the building is a decent size and was not built under trees there is a good chance but we cannot say for sure until we look at the images for your area.

Fill out the HISTORIC AERIAL REQUEST FORM and let us know what you are looking for specifically and we will advise you whether we think our collection will be helpful.

Our standard scale is 1 inch to 700 feet. This covers approximately 1 square mile. If we adjust the scale to 1 inch to 500 feet the area covered is about .80 sq miles.

It depends. Our collection is very large and is stored in multiple different formats. If we have the image in a readily available format we can send a watermarked image for you to preview. Some formats require that we acually do the job in order to get the image. In these cases we are not able to provide previews.

If we cannot provide a preview, we will give you our honest opinion on whether the image will acomplish what you are looking to acomplish. We do not want to sell you something that is useless to you so we are as upfront an honest about the limitations of our imagery as we can be.

Yes. When you place your order you have the option to select SINGLE PHOTO and indicate which year you are interested in in the ADDITIONAL INFORMATION section. If you need to see if we have a particular year in our collection for your site use our coverage request form and we will check to see first.
Use our FREE HISTORIC AERIAL REQUEST FORM .

Street Address or Intersection is fine. If it is an area with neither of these once you have submitted the form you can upload a map for us to locate your site from. Remember the better location you can provide the better results you allow us to return.

Generally we deliver the images to your email box within 24-48 hours. If it will be longer than that we let you know.

The Decade Aerial Pack gets one photo from each decade (if possible) as far back as possible. They are used to determine prior land use provide an overview of how the area was developed.

How we deal with large sites depends on a couple of factors: First the layout of the subject property and secondly the photos covering the area. We also take into consideration what you are trying to do and we come up with a way of handling just about any size site. We have been doing this a long time, and are very good at finding solutions that are not only efficient but also cost effective.

Photos are delivered in .pdf format to your email box. We can also deliver them in .jpg format if you wish.

Certainly. If you would like to use the images in your GIS system we can provide the images with an associated World file at additional cost. For the DECADE Pack the cost would be $50 for all the images to be geo-referenced. Other packages are billed at $35/ hour with a .5 hour minimum.

If you would like hardcopies of your reports, we will need you to provide shipping information and a valid shipping account number and your preferred shipper.

Generally we deliver the images to your email box within 24-48 hours. If it will be longer than that we will cretainly let you know.

Reports are delivered in .pdf format to your email box. We can also deliver aerial photos in .jpg format if you wish.

TRS Regulatory Reports are used by Environmental Pofessionals to determine risk and protect the buyer of commercial real estate as a CERCLA Innocent Landowner by making All Appropriate Inquiry. Our reports detail potential and known environmental concerns surrounding the subject property in compliance with ASTM E1527-05 and AAI requirements.

The report contains information from Federal, State, Tribal and Local sources regarding known and potential environmental concerns. The report maps these concerns and gives available finding details. Findings include CERCLIS sites, NPL Sites, State NPL, Brownfileds, Voluntary Cleanups, Underground storage Tanks (UST's), Leaking Petroleum Storage Tanks (LPST's) RCRA Generators, Transfer Storage and Disposal Facilities, RCRA Violators (CORRACTs), DryCleaner Registrations, Landfills and more.